‘The guys arrived on time and completed the work in under nine hours causing very little disturbance or disruption. They were both efficient, very pleasant and polite and cleared up after the work was completed. All in all after my experience I would highly recommend your company. Yours sincerely, Ruth Ferenczy
‘I would like to take this opportunity to say a big thank you to everyone at Crystal windows. The service we have received has been second to none and we are very pleased with the quality of the product.
Unfortunately you were called in to rectify a bad job made by another company which made us wary but I can thankfully say we are no very satisfied. The guys who fitted the windows were two very polite and professional people. Big thanks to them for their patience.
We will defiantly be using Crystal windows again in the future and will certainly recommend you to our friends and neighbors. ‘
We are over the moon with the product and would like to thank you for an excellent design & manufactured set of doors and complement the fitters for the absolutely perfect installation and very impressive cleanness of the work and clean-up after. We are very impressed and already recommended CW to friends & family.
Mark & Julie Przeczek
Thank you very much, we are very satisfied with your product and also with your service
Fam veerkamp 21.04.16
Hi John, just a quick note to say that over several years now we have had an excellent service from initial visit to installation. Great products and professional work.
Indeed the glass curtains supplied have provided a year round space that is highly recommended!
We would like to write and thank you and your team for our “new windows experience”
Firstly thanks to Mike for his help when visiting us and quoting for the job, guiding us to the right choice.
Secondly thanks to yourself for all your help with suggestions and ideas.
And a great thank you to your sons Ryan Glen and Mark who are a great credit to you and your firm. They were very courteous and helpful.
The quality of the doors windows and especially the fitting was excellent
During the recent storms we had no damage or leaks.
We would have no hesitation in recommending your company.’
Tony and Barbara Houston
We have replaced all of the windows and doors in our apartment in Alicante, so quite a job and inevitably we were anxious that the end result worked well for us practically but also looked the part externally. As Spanish is not our 1st language we have found it difficult to convey the things that were important to us or have those conversations around what are, after all, technical details that would leave us confident that there would be no surprises at the end, be that functional/appearance or financial. That unease led us to contact Crystal Windows where we quickly gained the confidence that our requirements had been understood, challenged where necessary and a proper survey undertaken. We were also able to visit the factory and see the products we were buying which was reassuring in itself. The process from contract to installation has been very smooth and we’re delighted with the end result, you sense for them that reputation is everything and that they are motivated to ensure you’re satisfied, we certainly are.
David & Carole Beaumont, Emailed 24/11/14
We have just had glass curtains installed from Crystal Windows and we are absolutely over the moon. Fantastic service from Crystal Windows from the beginning when they came to measure up. John Clements was very accommodating and explained all options that were available to us. The curtains were installed in the time that was originally specified and to a very high standard. We can now use our terrace during the winter as well as the summer – it has given us another room with beautiful views. Very very pleased customers.
Angela Lipscombe, Emailed 26.10.14
We would like to thank you for the fine service with the purchase and installation of our sliding doors.
We are very happy with the delivered quality. Also the way you handled the glass break in one of the doors, that emerged after a year and which you replaced under full warranty, earned praise. We have recommended you to our friends.
Jan van der Linden, Emailed 12.10.14
Hello John, Our house is like new. All the windows and doors are installed. Thank you for the perfect job. This all started in the first interview with Janina. She explained very well the advantages of your products and she also translated very well the technical things. Your technician Mike gave us an excellent consultation and we felt that he only wanted what was the best for us. You can be very proud of your sons two Ryan and Mark. Ryan was responsible and had perfect control about everything. The same goes for Marc, who worked perfectly as well. Also pleasant was the work that John did, and with him you have a very good colleague. Also because I worked in the construction industry, I know what I am speaking about.
Once again, my wife and I are very happy with the completion of the work carried out. I wish you and your family the best and may your order books for your company always be full.
Joachim Hartz, letter sent 28.09.14
German translation of above testimonial:
Hallo John, Unser Haus ist wie neu. Alle Fenster und Türen sind eingebaut. Vielen Dank für die perfekte Arbeit.Alles fing mit dem ersten Gespräch mit Janina an, sie hat die Vorteile deiner Produkte sehr gut erklärt und auch die techninschen Details gut übersetzt. Mike dein Verkaufsmann hat uns eine exzellent beraten und wir hatten das Gefühl er wollte das, was für uns am besten ist.Du kannst sehr stolz auf deine beiden Söhne Brian und Marc sein. Brian ist verantwortungsbewusst und hat absolute Kontrolle über alles. Das gleiche gilt für Mark, auch er hat perfekt gearbeitet. Auch die Arbeit die John machte gefällt uns sehr gut, mit ihm hast du hast einen sehr guten Kollegen. Ich habe auch in der Baubranche gearbeitet und weiss wovon ich spreche.
Nochmal meine Frau und ich sind sehr zu frieden mit dem gemachten Einbau. Ich wünsche dir und deiner Familie das Beste und möge dein Auftragsbuch immer gefüllt sein.
Joachim Hartz, letter sent 28.09.14
Bitte sagen Sie John, das wir mit der gelieferten Qualität und dem perfekten Einbau durch Ihre Arbeiter John+John sehr zufrieden sind. Wir möchten uns daher nochmals sehr bedanken!
Andreas und Kerstin Meyn, Emailed 04.09.14
Dear all, We would like to thank you for the great service you have given again today. Warranty is with you REALLY warranty.
A lot of respect.
Harry en Karla Mijnhout, Emailed 26.05.14
Just a short note to thank you for sorting out the problem with the front door so quickly and efficiently. Ryan immediately identified the problem and sorted it out, and the door is now opening and closing perfectly! We are very pleased with the job now that this has been sorted and would be happy to recommend Crystal Windows to anyone thinking about changing to PVC.
George & Lyn Jackson, Emailed 21.05.2013
Please thank the team at Crystal for a wonderful job done. Everybody played their part in producing an excellent product delivered on time with little fuss. Please also let John know what an excellent team he has.
Paul & Tina Thornton, Emailed 28.03.2013
I am writing with regard to your visit this week to attend to my casita door. I would like to thank you for your prompt attention and quick response to my call. My house was fitted with new windows and doors almost 8 years ago and we have been more than satisfied both with the product and the excellent quality of the workmanship and your guarantee of ten years really is valid. This is what I call great after sales service. Wishing you every success in the future.
Geoffrey and Sheila Broderick, 03/09/2011
We like to thank you for your good service, the good work of the boys and we wish you many success.
L&H Vermeire van Imschoot, Emailed 08.04.2011
Hi, Just a quick note to say how pleased we were with the windows and the team who did the work on our villa. It was remiss of me not to do a photo of before and after – but then I am not sure you would spot the difference.
A. Broderick, Emailed 13.07.2010
We just wanted to thank you and your team for the installation of the doors in our house. I am very pleased with them and we were very pleased with the installers work. Thanks very much.
Karen, Dan and Marylin, Emailed 12.04.2010
The lads came and did a great job of work as you can see by the attached pictures. We are absolutely delighted with their professionalism and workmanship and did our best to keep them fed, watered and entertained. Needless to say we would throughly recommend your company to anyone. Thank you.
Pete and Pearl Smith, Emailed 08.04.2010
Just a short note to say how pleased we are with our new windows. They have already made a great difference and we are sure the tilt and turn will be a real positive feature in the hot summer months. The screens on the doors are both clever, robust and practical. Many thanks on a job well done!
George Harvey, Emailed 07.03.2010